We turn your voice of member data into actionable insights. Here’s how.
We get everyone on your team involved in asking the right questions and finding the best answers. Everyone from the CEO to team leaders have the power to quickly visualize, analyze and share what members are saying with MXProdigy –our intuitive technology platform.
MXProdigy allows your credit union to drill deep into trends. View mystery shop and survey results by delivery channel, experience type, member demographics, region, branch team, and individual employee.
MXProdigy lets you create more accountability around multi-touch processes such as lending by scoring steps in the process—origination, processing, and closing.
Put all of your data into perspective with MXPeer benchmarking. With over 1 million member surveys from credit unions in all asset categories, we provide our partner credit unions with the most sophisticated peer scoring model available