Free Training Tools
Free Webinars
- “How to Select a Mystery Shopping Service” from the Branch Manager’s Letter featuring an interview with Constance Anderson.
- “Coaching to Feedback Loops” from the Branch Manager’s Letter featuring an interview with Constance Anderson.
- “Sharpening Your Coaching Questioning Skills” and “Questions to Redirect Employee Performance” from the Branch Manager’s Letter featuring an interview with Constance Anderson.
- Effective Coaching Using Sales and Service Measures
Description: Learn how to coach for performance improvement using any of the sales and service measures your credit union employs.
Length: 59 minutes
Recommended for credit union executives and coaches.
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