MYSTERY SHOPPING
Take a deeper dive
Engage your own members to deliver nuanced, qualitative insights for coaching staff and to improve the quality of your sales and service, job performance, regulatory compliance, and an adherence to brand standards.
Get a demo
***NOTICE*** If you are a potential mystery shopper, please beware:
We've been notified that emails and/or letters may be circulating with the MemberXP logo, requesting purchase of gift cards to assess service. The offenders may even provide a fraudulent check to complete the task. MemberXP will NEVER ask shoppers to purchase anything, as we only ask questions related to the service received from the credit union.